Mike Tumilty: In the asset management space the key business service is technology given that all our critical processes are driven by systems, e.g. Charles River, risk systems, performance systems, client reporting, and so forth.
Coupled with that would be telephony and the overarching reliance on broadband to provide connectivity for colleagues.
We are also inherently reliant on third party service providers, for example, Citi, State Street, and BNP Paribas for custody and fund accounting.
Mike: What is vital here is to have very clear policies and frameworks, which cover the entire firm wherever it operates.
That does not mean to say one size fits all, but having overarching policies and frameworks that can be leveraged is really important so minimum standards can be set globally.
